Is this TORTUE HAMBURG pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the TORTUE HAMBURG have a swimming pool?

No, this TORTUE HAMBURG does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in TORTUE HAMBURG?

Best-rates for the TORTUE HAMBURG starts from $282 per night with includes Bar, Toiletries, Laundry, Air Conditioner, Parking, TV, Security/Safety, Restaurant, Guest Services, Child Friendly, Kitchen, Wheelchair Accessible, Balcony/Terrace, Accessibility, Internet, Business Services, Bedding/Linens, Wellness Facilities, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is TORTUE HAMBURG a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the TORTUE HAMBURG wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the TORTUE HAMBURG is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the TORTUE HAMBURG?

Based on the information reported by the owner or manager, the TORTUE HAMBURG indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for TORTUE HAMBURG?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

TORTUE HAMBURG | Hotel in Hamburg

9.6 (560 Reviews) | 1 Bathroom

Hotel in Neustadt, Hamburg

Boutique hotel with 3 restaurants, near Miniatur Wunderland
Along with 3 restaurants, this smoke-free hotel has 5 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning.
TORTUE HAMBURG offers 128 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Free toiletries

Bathrobes

Hair dryer

Towels

Toothbrush and toothpaste (on request)

Private bathroom

Bedroom

Air conditioning

Hypo-allergenic bedding

Down comforter

Premium bedding

Bed sheets

Slippers

Safe

Free local calls

Desk

Breakfast

5 bars/lounges

3 restaurants

Full breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: EUR 59 for adults and EUR 19 for children

Room service available

Free minibar

Electric kettle

Coffee/tea maker

Free bottled water

Parking

Valet parking on site (EUR 45 per day)

Accessibility

Well-lit path to entrance

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchair accessible (may have limitations)

Activities

Health club access

Access to nearby health club

Entertainment

Cable channels

55-inch flat-screen TV

General

Meeting rooms

Banquet hall

Newspapers in lobby

Front-desk safe

Elevator

English

German

Smoke-free property

Guest Services

Snack bar/deli

Laundry facilities

Porter/bellhop

Daily housekeeping

Tour/ticket assistance

Concierge services

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in time starts at 4:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for eur 50.0 per night.

Payment Policy

Fee for full breakfast: approximately eur 59 for adults and eur 19 for children valet parking fee: eur 45 per day pet fee: eur 30 per pet, per night service animals are exempt from fees rollaway bed fee: eur 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of eur 30 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Deborah

Oct 15, 2025 11:45:00 PM

Review Score: 10

Summary: Could make room warmer

See All Reviews

Room Arrangement

Room Info	Facilities
Double Room Classique Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 9.08, Pets not allowed, Bathtub or shower, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Double Room Petite Room Size: 269 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Shower only, Ping - 7.56, Pets not allowed, Square meters - 25, Bed count minimum 1, Bed count maximum 1
Double Room Grande Room Size: 377 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 10.59, No rollaway/extra beds, Number of bedrooms - 0, Pets not allowed, Bathtub or shower, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Petite Suite Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 484, Pets not allowed, Bathtub or shower, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds
Apartment Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Separate bathtub and shower, Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds