SIDE, a Member of Design Hotels | Hotel in Hamburg

| 9.2 (669 Reviews) |  1 Bathroom
Neustadt Hotel | SIDE, a Member of Design Hotels

Hotel in Neustadt, Hamburg

Luxury hotel with a full-service spa, steps from Hamburg State Opera
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
SIDE, a Member of Design Hotels offers 178 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 122-cm Smart televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, computer monitors, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Children's robes
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Bathrobes
  • Toilet paper
  • Soap
  • Designer toiletries
  • Towels
  • Shampoo
Bedroom
  • Hypo-allergenic bedding
  • Heating
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Energy-saving switches
  • Eco-friendly cleaning products used
  • Safe
  • Water-efficient showers only
  • Phone
  • Free newspapers
  • Computer monitor
  • Bulk dispenser for toiletries
  • Laptop-friendly workspace
  • Local maps
  • Slippers
  • Guidebooks/recommendations
  • Individually furnished
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Desk
  • Children's slippers
Breakfast
  • 24-hour room service
  • 1 restaurant
  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 42 for adults and EUR 21 for children
  • 1 bar
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
Parking
  • Limo/town car service
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 40 per night)
  • Secured covered valet parking on site (EUR 40 per night)
  • Height restrictions apply for onsite parking
Accessibility
  • Hardwood flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator door width (inches): 39
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Stairway handrail height (inches): 35
Activities
  • Casino
  • Zoo
  • Steam room
  • Indoor pool
  • Sauna
  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Fitness center
  • Designer stores
  • Shopping mall
Entertainment
  • 122-cm Smart TV
  • Digital channels
  • Premium channels
General
  • Conference space (2519 square feet)
  • 24-hour business center
  • Computer station
  • Meeting rooms - 9
  • Front-desk safe
  • Banquet hall
  • Elevator
  • Reception hall
  • Free newspapers in lobby
  • English
  • Italian
  • French
  • German
  • Spanish
  • Comprehensive food waste policy
  • No plastic drinking straws
  • Romance packages available
  • Vegan dining options
  • Biodegradable drinking straws
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Reusable tableware only
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • Comprehensive recycling policy
  • Reusable cups only
  • Biodegradable coffee stirrers
  • Smoke-free property
  • No plastic soda bottles
  • Double-glazed windows
  • Locally-owned & organized tours & activities
Guest Services
  • In-room child care (surcharge)
  • Indoor pool
  • Baby bath
  • Babysitting (surcharge)
  • Laundry facilities
  • Tour/ticket assistance
  • Porter/bellhop
  • Concierge services
  • Luggage storage
  • 24-hour front desk
  • Dry cleaning service
  • Multilingual staff
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Rooftop terrace
Spa
  • Massage/treatment rooms
  • Steam room
  • Facials
  • Reflexology
  • Aromatherapy
  • Sauna
  • 2 treatment rooms
  • Massage - prenatal
  • Massage - sports
  • Body treatments
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for eur 40.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 42 for adults and eur 21 for children airport shuttle fee: eur 75 per vehicle (one-way, maximum occupancy 5) self parking fee: eur 40 per night covered valet parking fee: eur 40 per night pet fee: eur 25 per pet, per night service animals are exempt from fees rollaway bed fee: eur 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of eur 25 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Franziska
Dec 30, 2025 10:18:19 PM
Review Score:   10
Summary: Very nice hotel - pool area and wellness area are nice but small (one small sauna, one steam room, no room to quietly lay down), but good enough for a short stay Super clean and good room device
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room
Room Size: 301 square feet m2
1 Queen Bed
Superior Room

General

Hydromassage showerhead, Rollaway/extra beds (surcharge), Blackout drapes/curtains, Shower/tub combination, Square meters - 28, Pets not allowed, Square feet - 301, Extra bed count 1, No cribs (infant beds), Ping - 8.46, Courtyard view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Executive Room
Room Size: 495.1 square feet m2
1 King Bed
Executive Room

General

Hydromassage showerhead, Rollaway/extra beds (surcharge), Square feet - 495.1, Pets not allowed, Ping - 14, Square meters - 46, Extra bed count 1, Separate dining area, Free cribs/infant beds, Cookware, dishware, and utensils, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Suite (S)
Room Size: 645.8 square feet m2
1 King Bed
Suite (S)

General

Number of living rooms 0, Hydromassage showerhead, Blackout drapes/curtains, Number of bedrooms - 1, Pets not allowed, Square feet - 645.8, Separate dining area, Free cribs/infant beds, Cookware, dishware, and utensils, Separate bathtub and shower, No rollaway/extra beds, Square meters - 60, Ping - 18, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Room
Room Size: 344 square feet m2
1 King Bed
Deluxe Room

General

Hydromassage showerhead, Number of bedrooms - 1, IndRm-RenoRecent-Month March, Pets not allowed, Bathtub or shower, Square feet - 344, Free cribs/infant beds, Square meters - 32, No rollaway/extra beds, IndRm-RenoRecent-Year 2018, Rainfall showerhead, Ping - 9.67, Bed count minimum 1, Bed count maximum 1
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USD212
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