Is this Hotel Schloss Hernstein pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Schloss Hernstein have a swimming pool?

Yes, this Hotel Schloss Hernstein has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel Schloss Hernstein a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Schloss Hernstein wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Schloss Hernstein is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Schloss Hernstein?

Based on the information reported by the owner or manager, the Hotel Schloss Hernstein indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Schloss Hernstein?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Schloss Hernstein | Hotel in Hernstein

Name: Hotel Schloss Hernstein
Address: Hernstein, Lower Austria, Austria, AT
Price range: Prices for upcoming dates start at $204 per night
Rating: 8.8

| 8.8 (12 Reviews) | 1 Bathroom

Hernstein Hotel | Hotel Schloss Hernstein

Hotel in Hernstein

Hotel with a full-service spa, in the vicinity of Water Tower
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Self parking is free. Other amenities include a 24-hour fitness center, a sauna, and a garden.
Hotel Schloss Hernstein offers 74 air-conditioned accommodations with minibars and safes. 45-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 6:00 pm minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 18 for adults and eur 9 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash

Reviews

Anna

May 24, 2025 12:41:15 AM

Review Score: 4

Summary: The property is stunning but the service and overall staff professionalism is very lacking. When we checked in the front desk attendant did not open the door or help with luggage as he saw us struggling to get through the door and there was no offer to help. He simply asked us to fill out a form and gave us 1 key. No welcome, no explanation of the 600-acre property or what was on site. No hours given for the restaurant or spa so we had to come back and get all of that information. Very odd first impression of the property. Throughout the stay, we had to continue asking for things like robes or for the steam/sauna to be turned on (even though the spa hours are 7am-10pm, apparently those treatment rooms are only turned on from 4pm-10pm which seems odd). Also, no one services the spa all day so at one point there were no more towels (and we again had to go back to the front desk and ask for towels).

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