Is this Altstadthotel Weisses Kreuz pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Altstadthotel Weisses Kreuz have a swimming pool?

No, this Altstadthotel Weisses Kreuz does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Altstadthotel Weisses Kreuz?

Best-rates for the Altstadthotel Weisses Kreuz starts from $197 per night with includes TV, Accessibility, Fireplace/Heating, Bar, Air Conditioner, Wheelchair Accessible, Security/Safety, Breakfast, Sports/Activities, Skiing, Child Friendly, Internet, Bedding/Linens, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Altstadthotel Weisses Kreuz a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Altstadthotel Weisses Kreuz wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Altstadthotel Weisses Kreuz is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Altstadthotel Weisses Kreuz?

Based on the information reported by the owner or manager, the Altstadthotel Weisses Kreuz indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Altstadthotel Weisses Kreuz?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Altstadthotel Weisses Kreuz | Hotel in Innsbruck

| 9.6 (459 Reviews) | 1 Bathroom

Innsbruck City Centre Hotel | Altstadthotel Weisses Kreuz

Hotel in Innsbruck City Centre, Innsbruck

Hotel in Innsbruck with a 24-hour front desk and a bar
A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a front-desk safe, multilingual staff assistance, and a living plant wall are onsite.
Change of towels is available on request.
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Fireplace/Heating

Bar

Guest Services

Breakfast

Child Friendly

Internet

Facility Overview

Bathrooms

Shampoo

Hair dryer

Eco-friendly toiletries

Towels

Toilet paper

Soap

Bedroom

Hypo-allergenic bedding

Heating

Air conditioning

Bed sheets

LED light bulbs

Soundproofing

Bulk dispenser for toiletries

Energy-saving switches

Individually furnished

Individually decorated

Water-efficient toilets only

Recycling

Water-efficient showers only

Eco-friendly cleaning products provided

Safe

Phone

Breakfast

Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 for adults and EUR 15 for children

1 bar

Room service available

Free bottled water

Parking

No onsite parking available

Ski shuttle nearby

Accessibility

Wheelchair-accessible path of travel

Area rugs in room

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Activities

Snowshoeing

Rock climbing

Horse riding

Cross-country skiing

Ski lifts

Ski runs

Hiking/biking trails

Downhill skiing

Ski area

Snowboarding

Sledding

Segway rentals/tours

Parasailing

Skiing

Mountain climbing

Bike parking

Bicycle tour information

Designer stores

Bike storage

Bicycle rentals

Hiking/biking trails

Mountain biking

Shopping mall

Entertainment

Cable channels

40-inch LCD TV

General

Elevator

Lockers available

Front-desk safe

Italian

English

German

French

Humane treatment of captive wild animals

Vegetarian dining options

Vegan dining options

Double-glazed windows

Comprehensive recycling policy

Living plant wall

Comprehensive food waste policy

Local culture & ecosystem education

Locally-owned & organized tours & activities

At least 80% lighting from LEDs

At least 80% organic food

At least 80% of food locally-sourced

Smoke-free property

Guest Services

Soundproofed rooms

Change of bedsheets (on request)

Daily housekeeping

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Multilingual staff

24-hour front desk

Ski storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available late check-out fee: eur 60 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for local cuisine breakfast: approximately eur 25 for adults and eur 15 for children late check-out fee: eur 60 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses geothermal energy, plus eco-friendly cleaning products

Reviews

rodney

Dec 8, 2025 08:48:25 PM

Review Score: 8

Summary: It’s a cute hotel. Great location. Unfortunately upon entering hotel there were two housekeepers swearing in Russian. While I live in Canada, I understand Russian very well. It’s really not a nice vibe. I haven’t encountered such behaviour in Canada, UK or Russia. So it’s person specific not culture specific. The housekeeping employees need better training. Breakfast seemed overwhelmed. They didn’t have bowls for yogurt, then they didn’t have plates. In the evening bar looked cute but the cocktail we ordered was poured from a 1.5L plastic water bottle that was being reused. I understand they pre-made it, but the presentation needs to be better. Hotel rooms do not have an option of setting desired temperature. They set it at the reception and in the room I was only allowed to adjust 1.5 degree up or down. It was so hot in the room and I had no option of lowering the heat pulling. Wasteful of energy and very difficult for a customer.

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Room Arrangement

Room Info	Facilities
Super Patio Suite Room Size: 420 square feet m² 1 Queen Bed	General Number of living rooms 0, Patio, Minibar, Number of bedrooms - 0, Square meters - 39, Shower only, Ping - 12, Square feet - 420, Number of bathrooms - 1, Free cribs/infant beds, Balcony or patio, Furnished patio, Private bathroom, Deck or patio, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Comfort Double Room (Doppelzimmer Stube) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, No cribs (infant beds), Courtyard view, Location - top floor, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Double Room, Balcony Room Size: 205 square feet m² 1 Queen Bed	General Square feet - 205, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square meters - 19, Shower only, Mountain view, Number of bathrooms - 1, Free cribs/infant beds, Balcony or patio, Private bathroom, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Mozart Suite Room Size: 474 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Ping - 13, Mountain view, Square feet - 474, Square meters - 44, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Medium Double Room Room Size: 237 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Bathtub or shower, Square meters - 22, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Golden Roof Suite Room Size: 538 square feet m² 1 Queen Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 538, Shower only, Room and bed type depend on availability check-in, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Square meters - 50, Ping - 15, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Basic Room (Besenkammer) Room Size: 140 square feet m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Square feet - 140, Courtyard view, Square meters - 13, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Large Double Room Room Size: 301 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Shower only, Square feet - 301, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Double Room (Patio) Room Size: 215 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 215, Patio, Number of bedrooms - 0, Ping - 6, Shower only, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 20, Balcony or patio, Furnished patio, Private bathroom, Deck or patio, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Double Room Room Size: 172 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Shower only, Square meters - 16, Number of bathrooms - 1, Private bathroom, Square feet - 172, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Twin Room Room Size: 258 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Shower only, Square meters - 24, Number of bathrooms - 1, Private bathroom, No cribs (infant beds), Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2
Medium Double Room (Golden Roof View) Room Size: 258 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 258, Number of bedrooms - 0, Ping - 7, Shower only, Sofa bed, Square meters - 24, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Studio Suite Room Size: 344 square feet m² 1 Queen Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Shower only, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Furnished patio, Private bathroom, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1